What Does the SHIPAID Free Gifts Add-On Offer?

Delight Customers, Strengthen Loyalty, Fully Integrated with Protection

SHIPAID’s Free Gifts Add-On brings an instant layer of delight to every protected order. By enabling this feature, merchants can offer customers a free surprise gift , at no cost to the brand or the shopper.

Through our partnership with Inspired, these gifts can be redeemed as donation gifts, fully funded by major donors and The Inspired Foundation, allowing customers to give back to causes they care about.

A Free Gift with Every Order

Simple. Tangible. Meaningful.

Every order protected by SHIPAID comes with a free gift, delivered through a co-branded email after checkout. This creates a win-win experience:

• No added expense for merchants or customers
• Instant customer delight with a gift that feels personal and rewarding
• Co-branded communication that keeps your brand front and center
• Donation opportunity powered by Inspired, customers can choose to redeem their gift for a cause they love, at no cost

It’s more than shipping protection, it’s a feel-good moment that strengthens brand connection.

Post-Purchase with Extra Value

Combine protection, generosity, and loyalty in one experience.

With SHIPAID + Free Gifts, merchants can:

• Offer branded shipping protection at checkout
• Automatically unlock a free gift for every order
• Deliver the gift through a co-branded email with options to keep or donate
• Highlight that all donation gifts are fully funded by major donors and The Inspired Foundation

This small but powerful touch transforms the way customers feel about their purchase, deepening connection and boosting repeat loyalty.

Why It Matters

Simplicity. Delight. Connection.

Unlike complex loyalty programs that require points or tiers, the Free Gifts Add-On is straightforward:

• One order = one gift
• Co-branded delivery email keeps your brand top-of-mind
• Customers can redeem donation gifts for causes they care about, fully funded by Inspired donors
• No operational complexity or overhead for your team

Customers feel good, while your brand earns long-term trust and goodwill.

See It in Action

Visualize Delight in Every Order

To help merchants understand the customer experience, here’s what the Free Gifts Add-On looks like in practice:

• Post-Purchase Email: After checkout, customers receive a co-branded email announcing their free gift. The design highlights your brand while clearly presenting the gift and donation options.
• Gift Redemption Page: Customers can choose to keep the gift or redeem it for a donation to a cause they care about. The page is intuitive, visually appealing, and fully branded.
• Seamless Integration: All touchpoints—from checkout to email to redemption, are fully integrated with SHIPAID, requiring no extra effort from your team.

By seeing the experience firsthand, merchants can appreciate how a small, thoughtful gesture turns shipping protection into a memorable, feel-good moment for every customer.

Setup and Support

Quick to activate. Fully supported.

The Free Gifts Add-On is available to all SHIPAID merchants. Our team will help you:

• Enable the feature in your account
• Customize your co-branded email messaging
• Showcase the Inspired donation gift option clearly
• Optimize post-purchase engagement without disruption

It’s built to scale with your brand while keeping things simple.

How to Turn It On

Activate Free Gifts in Minutes

Enabling the Free Gifts Add-On in your SHIPAID account is quick and simple:

• Log In: Access your SHIPAID merchant dashboard.
• Navigate to Features: Go to the “Add-Ons” or “Post-Purchase Experience” section in the sidebar.
• Select Free Gifts Add-On: Click to open the settings for Free Gifts.
• Customize Your Email: Update the co-branded email message to reflect your brand voice and any custom messaging.
• Enable Donation Option (Optional): Highlight the Inspired donation gift option so customers can choose to give back.
• Save & Activate: Hit “Enable” to start delivering free gifts with every protected order.

Once activated, every protected order automatically unlocks a free gift, delivered via a seamless post-purchase email, creating a delightful, memorable experience for your customers, without adding operational complexity.

Updated on: 08/10/2025