How Is ShipAid Priced?

A Simple Revenue Share Model That Scales With Your Growth

ShipAid uses a performance-based pricing model, meaning you are only charged a percentage of the revenue generated through the Delivery Guarantee. There are no upfront fees, long-term contracts, or hidden costs.

This approach ensures you are only paying when value is delivered, and the model scales with your business as your order volume increases.

No Monthly Fees

There are no subscription costs. Whether you’re just starting out or scaling fast, you can use ShipAid without committing to a monthly plan.

No Onboarding or Setup Costs

We help you configure your program and get live with expert support — all at no cost.

No Contracts or Commitments

There’s no long-term commitment. Use ShipAid as needed and pause or cancel anytime.

How the Pricing Works

ShipAid takes a small percentage of the Delivery Guarantee revenue that your customers opt into at checkout. This keeps pricing predictable, aligned with performance, and risk-free.

You control the pricing, rules, and experience - we power the backend:

1. You set the protection price (flat or percentage).
2. When customers opt in, you keep up to 91% of that fee (depending on tier).
3. ShipAid takes the remainder to power operations, infrastructure, and support.
4. If no one opts in, you pay nothing.

Standard Pricing Tiers:

• 15% for up to 199 orders per month
• 12% for 200 to 500 orders per month
• 9% for over 500 orders per month

If your brand is high-volume or high-value, you may qualify for a flat 9% rate even at lower volumes.

Why Merchants Prefer This Model

Unlike fixed monthly fees or usage-based contracts, the revenue share model aligns ShipAid’s success with yours. You are not paying for access or features. You are paying for results.

Why This Model Works

• Turns post-purchase support into a revenue stream
• No fixed costs or financial risk
• Built-in fraud and return abuse analysis
• If customers don’t opt in, you don’t pay

Key Benefits:

• No cost unless your customers opt in
• Fees are automatically deducted from Delivery Guarantee revenue
• Zero impact on your margins from non-guaranteed orders
• Transparent, simple billing you can track by the order

You are not paying based on total order volume, just on the revenue generated through the guarantee program.

Supports Growth at Any Stage

Whether you are just launching the Delivery Guarantee or scaling into thousands of orders a month, ShipAid’s pricing adapts as you grow.

Early-Stage Brands

Low volume means minimal fees while still gaining access to the full platform.

Growth-Stage Merchants

As order volume increases, your percentage decreases, giving you better margins.

Enterprise or High-AOV Stores

Flat-rate pricing is available for brands that drive strong revenue through high-value orders, even at modest volumes.

Real-World Example

Mid-Size DTC Brand

• 400 monthly orders
• 60% customer opt-in rate
• Delivery Guarantee generates $1,800 in monthly revenue
• At 12%, ShipAid charges $216, with the remaining $1,584 retained as net new profit

This brand paid nothing out of pocket, gained a new revenue stream, and delivered a better customer experience.

Learn More

For a full breakdown, visit our pricing page.

Need help setting up the best pricing structure for your brand? Book a quick call with our team.

Final Thoughts

ShipAid pricing is built to be fair, scalable, and aligned with your business goals. You only pay when you earn, and as you grow, your margins improve.

• No subscription fees
• No setup costs
• No charge for unused features

Want a custom quote based on your order volume and average order value?

We will walk you through a forecast and show what your Delivery Guarantee program could generate.

Updated on: 24/06/2025