> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.shipaid.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # What Is SHIPAID? ### **The Post-Purchase Platform For Control, Profit, And Trust** SHIPAID helps merchants turn post-purchase from a cost center into a growth engine. With Shipping Guarantee, fraud analysis, and Shipping Plus, you get the tools to protect margins, serve customers, and unlock new revenue without disrupting your existing operations. Your brand stays in control. Your program runs on SHIPAID. ### **Branded Shipping Guarantee** Create a revenue-generating Shipping Guarantee program that fits your brand and your policies. SHIPAID enables you to offer an opt-in Shipping Guarantee at checkout, fully under your own brand. Customers can choose protection for lost, stolen, or damaged packages while you control: * Pricing and fees * Payout rules and eligibility * The customer experience from claim to resolution What this means for your business: * A new revenue stream that your team owns * Full control over policies and claim decisions * A branded, frictionless claims experience that builds trust If you are using third-party shipping insurance, you are handing margin and customer experience to someone else. With SHIPAID, both stay with you. ### How To Setup Your Self Enforcing Policy ${frame}[Set Your Self Enforcing Policy](https://guides.shipaid.com/embed/cmcnljnfj2c2916b6ouocr20p?embed_v=2&utm_source=embed) ### How To Customize Your Resolution Portal ${frame}[How To Customize Your Resolution Portal](https://guides.shipaid.com/embed/cmcjvmjv700aazl0ipfh9lnf0?embed_v=2&utm_source=embed) ### Set Your SHIPAID Price ${frame}[Set Your SHIPAID Price](https://guides.shipaid.com/embed/cmh9js0xk0c206kiflajtuq5r?embed_v=2&utm_source=embed) ### SHIPAID Integrations: Add to Cart + ### ${frame}[SHIPAID Add to Cart+ Integration](https://guides.shipaid.com/embed/cmg86bg8d1lia2nom8c39gu8s?embed_v=2&utm_source=embed) SHIPAID Integrations: Check Out Plus ${frame}[SHIPAID Integration - Checkout Plus](https://guides.shipaid.com/embed/cmg70ckkt0hm82nomn81iaceg?embed_v=2&utm_source=embed) ### How To Activate Plant One Tree ${frame}[How To Activate Plant One Tree](https://guides.shipaid.com/embed/cmdt0855z5os09f96chg5f421?embed_v=2&utm_source=embed) ### How To Activate Free Gifts ${frame}[How To Activate Free Gifts](https://guides.shipaid.com/embed/cmg74o15y0jwa2nomya2zffsy?embed_v=2&utm_source=embed) ### **Fraud And Return Abuse Analysis** Protect your business from costly abuse without punishing good customers. Every claim submitted through SHIPAID is evaluated with: * Real-time data * Historical customer behavior * Insights from a network of more than 18,000 merchants We look at: * Claim frequency and order history * Product category and order value * Delivery locations and reporting patterns * Cross-platform and marketplace behavior Your team receives a fraud risk score for each claim, so you can make fast, confident decisions that protect margins and keep genuine customers happy. ### Fraud Analysis How It Works In SHIPAID ${frame}[Customer Fraud Analysis](https://guides.shipaid.com/embed/cmcjqito302bq030i91qp6eif?embed_v=2&utm_source=embed) ### **Shipping Plus** Lower costs. Improve conversion. Ship smarter. Shipping Plus helps you reduce small parcel shipping costs and improve checkout conversion. We pull data from your operations and give you visibility into what is working and what is not. With Shipping Plus you can: * Access discounted shipping rates with no volume thresholds * Offer better, more competitive delivery options at checkout * Optimize shipping logic by region, product, and carrier Whether you want to protect profitability or reduce cart abandonment, Shipping Plus gives you a data-backed foundation for smarter logistics. ### **Checkout Optimization** Turn your checkout window into a performance channel. Your checkout is one of the highest-leverage moments in the customer journey. SHIPAID equips you with tools that increase trust, AOV, and conversion without adding friction: * Branded Shipping Guarantee offers that convert * Dynamic shipping options powered by real-time rules * Clear delivery expectations that reduce post-purchase anxiety By aligning Shipping Guarantee and shipping logic with your business goals, SHIPAID helps you improve both customer satisfaction and profitability. ### **Easy Setup, Full Support** Quick to implement. Built to scale with you. SHIPAID is designed to plug into your store without adding complexity. You get: * White glove integration to ensure everything runs smoothly * Seamless Shopify setup * A simple revenue share model, so we only win when you do * Ongoing merchant success support as you grow You stay in control. We provide the infrastructure, data, and support behind the scenes. ### **Final Thoughts** SHIPAID gives you the infrastructure to protect revenue, serve customers better, and scale with confidence. Whether you are launching your first Shipping Guarantee program or leveling up your logistics performance, the platform is built to adapt to your needs. Want to see how SHIPAID fits into your current checkout flow? Our team can show you live examples from merchants that look like you.