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# What Does The SHIPAID Free Gifts Add On Offer?

### **Delight Customers And Build Loyalty, Connected To Your Shipping Guarantee**

The SHIPAID Free Gifts Add On adds a simple moment of delight to every guaranteed order. When enabled, customers receive a free surprise gift at no cost to your brand or to the shopper

Through our partnership with Inspired, these gifts can be redeemed as donation gifts funded by donor sponsors, allowing customers to support causes they care about without paying extra.

### **A Free Gift With Every Guaranteed Order**

Every order covered by your Shipping Guarantee can trigger a free gift, delivered via a co branded email after checkout.
This creates:
* No added expense for your brand or your customers
* A personal, rewarding surprise for the buyer
* Co branded communication that keeps your name front and center
* A donation opportunity through Inspired, where customers can direct their gift to a cause they choose

Shipping Guarantee becomes more than protection. It becomes a feel good experience.

### **A Post Purchase Experience With Extra Value**

With SHIPAID and the Free Gifts Add On, merchants can:
* Offer branded Shipping Guarantee at checkout
* Automatically unlock a free gift for each guaranteed order
* Deliver the gift via co branded email with clear instructions
* Highlight that all donation gifts are funded by donor sponsors through Inspired

This small, thoughtful touch deepens emotional connection and helps drive repeat loyalty.

### **Why It Matters**
Many loyalty programs ask customers to track points or tiers. The Free Gifts Add On keeps it simple.
* One guaranteed order equals one gift
* Co branded emails keep your brand top of mind
* Donation gifts let customers support causes they care about at no cost
* Your team does not carry extra operational overhead

Customers feel appreciated and your brand earns long term goodwill.

### **What The Experience Looks Like**

${frame}[Customer Experience](https://guides.shipaid.com/demo/cmgb2vynd3wyv2nomrzpxn5xj?utm_source=link)

To understand the flow, picture:
* A post purchase email that announces the free gift, featuring your branding and a clear call to action
* A gift redemption page where the customer can redeem their gift or direct it to a supported cause
* A smooth, integrated journey from checkout to redemption, all powered through SHIPAID and Inspired

The entire experience is designed to be intuitive, visually polished, and easy to manage at scale.

### **Setup And Support**

The Free Gifts Add On is available to all SHIPAID merchants. Our team can help you:
* Present the Inspired donation option clearly
* Optimize the post purchase messaging and triggers
* Make sure the experience fits your brand tone and visuals

### **How To Turn It On**

${frame}[Enabling Free Gifts](https://guides.shipaid.com/embed/cmg74o15y0jwa2nomya2zffsy?embed_v=2&utm_source=embed)

Enabling Free Gifts is quick.
1. Log in to your SHIPAID dashboard
2. Go to the Add Ons or Post Purchase Experience section
3. Select the Free Gifts Add On
4. Customize your co branded email copy to match your voice
5. Enable the donation option so customers can choose to give back
6. Save and activate

From that point on, every guaranteed order unlocks a free gift delivered through the post purchase email, with no extra operational load on your team.