How To Enable The SHIPAID Order Editing Widget

Give Customers Flexibility, Keep Risk In Check

SHIPAID’s Order Edit widget lets customers fix address mistakes after checkout while giving you guardrails against abuse. It is a simple way to reduce failed deliveries, support tickets, and frustration.

There are two main ways to enable it in Shopify.

Option 1: Enable Through Theme Editor

Best if you manage Online Store themes directly.

1. In Shopify admin, go to Online Store > Themes
2. Choose your theme and click Customize
3. Use the dropdown to select “Checkout and new customer accounts”
4. Navigate to the Thank You page or Order Status page
5. In the left sidebar, click “Add block”
6. Select “SHIPAID Order Edit” from the block options
7. Configure preferences, then click Save

This gives you visual control over placement and layout.

Option 2: Enable Through Settings > Checkout

Best if your team works primarily from Shopify settings.

1. In Shopify admin, go to Settings > Checkout
2. Scroll to Checkout customization and click Customize
3. Choose the Thank You or Order Status page from the dropdown
4. Click “Add block” on the left
5. Select “SHIPAID Order Edit”
6. Adjust settings to match your workflow
7. Save your changes

Both methods place the same widget. You just choose the path that fits your process.

Network-Aware Security

Order editing can be abused if it is completely open. SHIPAID uses risk signals from a large merchant network to help protect you from patterns of abuse while still allowing genuine customers to correct mistakes.

This lets you:

• Offer edits within a safe time window
• Reduce support tickets
• Avoid giving bad actors a new attack surface

Why Turn It On

With the Order Edit widget you can:

• Let customers fix wrong addresses without emailing support
• Cut down on returns and reshipments caused by simple mistakes
• Lower “change my address” tickets
• Enforce limits based on time, risk, and behavior

Order editing becomes a feature that delights good customers, not a liability.

Need Help?

If you want help tailoring the widget to your risk profile and fulfillment speed, our team can walk through setup with you and show how it fits your current flow.

Updated on: 03/12/2025