How SHIPAID Integrates With Shopify And Other Platforms

Built Around Your Stack, Not Ours

SHIPAID is designed to fit into the systems you already use. We focus on turning post purchase into a branded experience, not forcing a new platform.

Whether you ship 100 orders a week or 10,000, integration is tailored to your workflow.

What SHIPAID Integrates With

We work with leading commerce and backend platforms, including:

• Shopify and Shopify Plus
• BigCommerce
• WooCommerce
• Magento
• Salesforce Commerce Cloud
• Custom storefronts and ERPs

If you can sell with it, we can likely connect to it.

How Integration Works

Step 1: Understand your setup

You share how you operate today:

• Ecommerce platform and shipping tools (for example Shopify and ShipStation)
• Order volume and carriers
• How you talk to customers after checkout

This helps us determine whether to use a native integration, private app, or lightweight API connection.

Step 2: We connect the systems

Our team handles:

• Secure API connection to your platform
• Real time sync of orders, tracking, and customer data
• Setup of a branded tracking page using your logo, colors, and tone
• Configuration of email and SMS flows that match your voice
• Testing on desktop and mobile

On Shopify Plus, we also work within your checkout extensions and theme so everything feels cohesive.

Step 3: Launch and support

Once the integration is ready, we:

• Activate your SHIPAID dashboard
• Turn on tracking pages and notifications
• Align flows with your support team
• Train your team on how to use and adjust SHIPAID features

You get a dedicated point of contact who learns your business and helps you refine over time.

What You Gain

Branded tracking

A tracking portal on your domain, with your branding, instead of sending customers to carrier pages.

Real time notifications

Branded email and SMS updates for shipping milestones, delays, and resolutions.

Support deflection

Self service tracking and clear messaging that reduce “Where is my order” tickets.

Full compatibility

You keep your current apps, carriers, and workflows. SHIPAID runs in the background.

Shopify Plus: Deeper Options

For Shopify Plus brands, we can:

• Use advanced APIs and checkout extensions
• Serve dynamic content by order value, product, or tags
• Fine tune opt in placements for Shipping Guarantee and impact programs

You get more value from the tools you already pay for, without rebuilding your stack.

Real Brands, Real Outcomes

• A skincare brand on Shopify Plus integrated SHIPAID and cut “Where is my order” tickets by about a third while improving NPS.
• A home goods retailer on Magento tied SHIPAID into a custom ERP and 3PL flow, saving many support hours weekly via automated updates.

No Surprises, No Disruption

You do not need to:

• Switch ecommerce platforms
• Change shipping carriers
• Redesign workflows
• Sign long term contracts
• Hit volume minimums

You keep your stack. We make it work harder for you.

Final Thoughts

Integration with SHIPAID is about upgrading what happens after checkout, not replacing what already works.

You keep your branding, carriers, and systems.

We help you create a post purchase journey that is branded, proactive, and built to convert.

Updated on: 03/12/2025