Articles on: Shipping Guarantee: Promise

How Is SHIPAID Priced?

A Simple Revenue Share That Grows With You

SHIPAID uses a performance-based pricing model. You only share a percentage of the revenue generated by your Shipping Guarantee.

If customers do not opt in, you do not pay. There are:

  • No upfront fees
  • No monthly subscription
  • No long-term contracts
  • No hidden costs


You pay when value is delivered, and the model scales with your order volume.


No Monthly Fees

You can run SHIPAID with a $0 monthly platform cost. Whether you are testing Shipping Guarantee for the first time or running it at scale, there is no subscription required.


No Onboarding or Setup Costs

Our team configures your program, helps you go live, and provides best-practice guidance at no cost. Implementation support is included.


No Contracts or Commitments

There is no long-term commitment. Use SHIPAID when it works for your brand. You can pause or cancel at any time.


How The Pricing Works

You stay in control of the customer experience. SHIPAID powers the engine behind it.

  1. You set the Shipping Guarantee price at checkout as a flat fee or a percentage of the cart.
  2. When customers opt in, you keep up to 91 percent of that fee, based on your pricing tier.
  3. SHIPAID keeps the remainder to cover operations, claims infrastructure, fraud intelligence, and support.
  4. If no one opts in, you pay nothing.


This keeps pricing simple, predictable, and aligned with performance.


Standard Pricing Tiers

  • 15 percent for up to 199 orders per month
  • 12 percent for 200 to 500 orders per month
  • 9 percent for more than 500 orders per month


High-volume or high-AOV brands may qualify for a flat 9 percent rate even at lower volumes. Reach out for a custom review.


Why Merchants Prefer Revenue Share

Traditional pricing makes you pay for access. SHIPAID only charges on results.


With this model you:

  • Turn post-purchase support into a new revenue stream
  • Avoid fixed monthly costs and financial risk
  • Get built-in fraud and abuse analysis baked into every claim
  • Only pay when customers choose the Shipping Guarantee



You are not paying based on total order volume. You are only sharing revenue generated by the program.



Key Benefits

  • No cost unless your customers opt in
  • Fees are deducted automatically from Shipping Guarantee revenue
  • No impact on margins from orders without the guarantee
  • Order-level transparency in your SHIPAID dashboard



Billing follows your actual performance, not a guess.


Supports Growth At Any Stage

Early-stage brands

  • Low volume and low risk
  • Minimal fees while you access the full platform


Growth-stage merchants

  • As volume increases, your percentage decreases
  • Margins improve as you scale


Enterprise or high-AOV stores

  • Flat-rate pricing available for brands with strong revenue from high-value orders, even at modest volumes


Real-World Example

Mid-size DTC brand

  • 400 monthly orders
  • 60 percent customer opt-in
  • Shipping Guarantee generates 1,800 dollars in monthly revenue
  • At 12 percent, SHIPAID charges 216 dollars
  • The brand keeps 1,584 dollars as net new profit

They paid nothing out of pocket, unlocked a new revenue stream, and delivered a better post-purchase experience.


Learn More

For a full breakdown, visit our pricing page.

Want help choosing the right structure for your brand? Book a quick call with our team and we will walk you through a forecast based on your order volume and AOV.


Final Thoughts

SHIPAID pricing is built to be fair, scalable, and fully aligned with your goals.

  • No subscription fees
  • No setup costs
  • No charge for unused features


You only pay when you earn, and as you grow, your margins improve.


Updated on: 03/12/2025

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