How Is Fraud Risk Detected?

Global Intelligence That Protects Your Brand And Margins

SHIPAID helps you stay ahead of fraud and return abuse by using data from a global network of thousands of merchants, along with signals from major platforms such as marketplaces and carriers.

This network driven model lets us spot patterns, flag high risk claims, and give your team the insight they need to respond with confidence.

How SHIPAID Detects Risk

Every claim that flows through SHIPAID is evaluated using:

• Real time behavioral data
• Historical customer and order history
• Network wide fraud patterns

What we analyze:

• Customer claim and order history
• Order value and product category
• Delivery location and reported issue history
• Trends across thousands of merchants
• External marketplace signals to identify repeat offenders

This helps identify:

• High frequency abusers
• Suspicious refund and claim patterns
• Claims that match known fraud behaviors

Each claim receives a fraud risk score so your team can choose the right action.

Why This Matters For Your Business

Fraud might only touch a small percentage of orders, but it can have an outsized effect on your margins and your team. SHIPAID helps you manage that risk without punishing honest customers.

Key benefits:

• Protect revenue by catching bad actors early
• Reduce chargebacks and unnecessary refunds
• Keep your support team focused and efficient
• Maintain trust with customers who expect fast, fair resolutions

Business Impact Of Smarter Fraud Detection

Customer lifetime value

A clean, fair claims process reduces friction for good customers and makes it easier for them to come back.

Profitability

Fewer fraudulent claims mean fewer unnecessary payouts and better protected margins.

Conversion and confidence

Transparent policies backed by smart risk scoring help customers feel safe completing their purchase.

Operational efficiency

High risk claims are flagged, so your team can prioritize effort and avoid manual review of low risk cases.

A Dynamic, Learning System

SHIPAID’s fraud layer does not rely on static rules or outdated lists. It learns from live data across thousands of merchants and adapts as fraud patterns change.

You get a responsive, evolving layer of protection that stays aligned with real behavior, not just fixed thresholds.

Final Thoughts

SHIPAID’s fraud detection is powered by a large, active data network and built to protect your business at scale. You gain clear visibility into risk, faster decisions, and a more defensible process.

If you want to see how risk scoring would work with your current order flow, our team can walk you through a live demo and real examples from merchants like you.

Updated on: 03/12/2025